Refund policy

  1. You can return the item within 7 days from the date of arrival of the item.
  2. Please note that regardless of the preceding paragraph, we cannot accept cancellations, returns, or exchanges for the following products.
    • The product you used
    • Items that have been delivered for more than 7 days
    • Products that have been scratched or soiled by the customer
    • Products without packages (bags / cases)
    • Products processed for customers, such as ordered products and products with names
    • Other products that clearly state that they cannot be returned on the product introduction page
  3. We will bear the shipping cost for returned goods.
  4. Refunds will be made within 7 business days of the arrival of the returned item, depending on the payment method.